Newsletter : July 2009

Autumn 09 Coaching Programme Booking Now

Running at Stirling Management Centre, Scotland. Designed for in-house coaches and independent consultants working in the areas of management, business, leadership and executive coaching. Which programme? Contact or call 07876 356 073.

ILM L5 Certificate in Coaching and Mentoring in Management
1st Sept, 29th Sept, 27 October (£1,700 plus Vat £1995.00)

ILM L5 Diploma for Professional Management Coaches and Mentors
1st Sept, 29th Sept, 27 October, 24th November (£1995 plus Vat £2294.25)

Certificate of Professional Development, accredited by Strathclyde University
1st Sept, 29th Sept, 27 & 28th October, 24th November, 15 December (£3550 plus Vat £4312.50)

Pilot Supervision Programme
November 3rd 2009, February 9th and April 20th 2010. This new programme is designed for experienced coaches.

For more details contact

View From The Hill

An interesting question was posed this month – ‘what is a true professional?’ This got me thinking more generally first before thinking about coaching. In the ancient guilds of trades, the following route to professionalism was taken – apprentice, journeyman then mastercraftsman.

The apprentice had a period of both academic study and practical application to pass through usually of around 4 years. The journeyman has not only to carry the trade but also had a responsibility to develop the future. That was facilitated by having at least one apprentice attached to them for a three year period. Their responsibility was to train them. Many journeymen learned as much during this time as when they served an apprenticeship! The title of mastercraftsman was appointed after 4 apprentices had been developed and research had been supplied and put back into the profession, thus keeping the profession developed and current. What then on the current day coach or mentor? I can see similarities in our trade and the guilds as far as trainee, qualified coach and supervisor. But if we look at professional competence we can see more. There are three competencies that make up most professions: technical, functional, and behavioural. For the coach, technical would be the use of language, questions and statements, inference positions, cause and effect, linguistic impacts and certain aspects of either psychological or psychometric tools.

Functional, on the other hand would be the competency that allows you to function as a coach – note taking, summarising, certain aspects of contracting, up to date knowledge, and contextual information – usually on the company that their client is working in. Behavioural competencies are the personal behaviours that the coach has to make him or her effective. I am often asked if every one can be a coach and it is usually this one that prevents this. The other two competencies can be trained and developed easier than this one. These are things like interpersonal skills, not just listening, but “reading” the listening, empathy, duty of care and concern for learning.

So the diligent balance of these competencies goes a long way to make the consummate professional. The only aspects I would add is the two aspects of making sure your knowledge is kept up to date. It is easier to update a person than to update a qualification! Finally, I believe that all professionals have a responsibility to put something back into the profession – research, writing – articles, papers, etc. and development of the future. So the question for all of us – as always – is how do we stack up? Answers on a postcard please.

Have a good month.

Your basket

Your cart is empty
cfm consulting on Facebook


CFM is ILM approved
Association for Coaching