ILM Coach Training Programmes

The Autumn 2016 ILM levels 5 & 7 Certificate and Diploma Programmes :

14th Sept
19th Oct
16th Nov
14th Dec
11th Jan 2017 (L7 Diploma only)

These highly interactive and participative programmes cover every aspect of coaching from chemistry and contracting, through psychological models and theories and leaving you with a solid grounding in closure and evaluation. The three assessments are supported with academic supervision and the CFM Alumni is there for those achieving these qualifications.
We currently have space on these programmes and have some excellent on course supervisors to assist with the observations during the programmes. The workshops are held in Stirling, Central Scotland. For further details please contact Fiona on 01786 821272 or who will be happy to talk you through the programmes and the assessed elements.

New for 2016

We are also starting an ILM level 7 Supervision programme over 4 modules starting in Autumn 2016. This is an “accredited elective programme”, which means you have the option to attend the workshops without taking the qualification. The workshops hold the same content, the supervision only varies to the extent that if you take the qualification, you receive academic supervision. There are no assessments if you do not take the qualification.

For further details please contact Fiona on 01786 821272 or

Food for thought – CPD bite size!



One of key aspects of coaching is that it is by its very nature, context specific. The skill of finding out the context from the client and the sponsors point of view sits in the domain of the contract. I have often maintained that “the coaching is only as good as the contracting”. The psychological contract underpins this as the deep rooted expectations that we carry with us around the coaching, the coach, the problems…. play a large part of the content. In fact the psychological contract plays a part in any of the words in the infographic on the left. If we as coaches ignore the psychological contract, then we do so at our peril! Have a good look in that rear view mirror and see how diligent you are in this area.

Another area that is often looked in the coaching contract is that of “Conflict of Interest” especially prevalent in the realms of HR. Quite a few people want to be coached by HR professionals as they feel it gives them an edge in possible promotions, (psychology at play again!) The expectation of the HR professional “giving them the answer” (more psychological expectations again!!) Once again have a look at the last three coaching sessions and ask yourself “What were the conflicts of interest with that client or situation?”

We spend a great deal of time on the ILM courses that we run looking at all aspects of contracting. If you would like to know more, please contact Fiona on or give her a call on 01786 821272

concepts of coaching

Concepts of coaching
The book ” Concepts of Coaching” written in 2004 and published by ILM has now sold over 10,000 copies and still continues to be a solid resource to all of those that study and apply coaching practices. A worthwhile addition to any bookcase.


A good over view of the book is provided by the contents:
The Context of Coaching                                         Coaching qualifications
Definition of Coaching                     Planning a coaching intervention or programme
Further reading                                                         Listening
Questioning                                             Assessing your mentoring style
Practical learning styles                                       The Catalytic Toolkit
The Preparation of the coach                              The coaching contract
The inner game                                             Developing relationships
The four pillars of trust                                           The GROW model
Coaching Spectrum                                                  The suggestion map
The Skill/Will matrix                                               The STOP tool
Feedback                                                          Working with Metaphors
Clean Language                                                     Team Coaching
Ethics in Coaching                                                    Switching Perspectives
Action Planning                                                         The 3D Model
The Rule of Three                                             Coaching Evaluation
Bottom Line Benefits                                         CPD & Supervision

Copies are available by contacting

Coaching For More

coaching-consultancy-diceSince launching in 1999 CFM Consulting has grown to become one of the leaders in business and executive coaching in the UK and overseas, working across a range of sectors. We deliver courses for all levels from beginner to master practitioner. We also offer a variety of coaching and mentoring materials to support coaches and their clients. Any questions please drop a line to

Accredited Courses

coaching-consultancy-shopCFM runs open and in-house coaching qualification programmes throughout the UK – from beginner to master practitioner level. Could one of them be suitable for you or your staff? Please contact us to discuss on

You are invited to sign up to become a CFM member and we will keep you informed of all our coaching & mentoring developments. We also have new DVD’s and books in the shop too. Well worth looking at if you are considering your own development, or updating your resource centre.

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